Terms of Service

Article 1. Purpose

These Terms set out the rights, obligations, and other necessary matters between 천시록 (the “Company”) and users of the 천시록 service (the “Service”).

Article 2. Definitions

  1. “Customer” means a person who visits the website to use the Service.
  2. “User” means a customer who agrees to these Terms and the Privacy Policy and is granted eligibility to use the Service.
  3. “Service” means all AI-powered Saju and fortune-reading services provided by the Company.
  4. “Device” means any wired or wireless device capable of using the Service, including a PC, smartphone, or tablet.
  5. “User Account” means the combination of letters, numbers, or special characters selected by the user and assigned by the Company for identification and use of the Service.
  6. “Content” means Saju analysis results and other materials created for use through the Service.
  7. “Paid Content” means content purchased by a user through payment.
  8. “Free Content” means content obtained by a user without payment.
  9. “Subscription Service” means a paid service billed regularly for a specified period.
  10. “One-time Purchase” means a single payment for specified content.

Article 3. Company information

The Company displays the following information on the website so users can find it easily.

  1. Business name and representative’s name
  2. Business address and email address
  3. Telephone number
  4. Business registration number and mail-order sales registration number
  5. Privacy Policy
  6. Terms of Service

Article 4. Effect and amendment

1. These Terms take effect when the Company posts them on its website for users to review.

2. The Company may amend these Terms within the limits of applicable laws, including Korean consumer-protection, standard-terms, information-protection, and content-industry laws.

3. A user may decline an amendment. If the user does not agree, the user may stop using the Service and close the account.

Article 5. Governing rules

Matters not covered here are governed by applicable Korean laws, including consumer protection, standard terms, network and information protection, and content-industry laws, together with customary commercial practice.

Article 6. Formation of the agreement

1. A service agreement is formed when a customer agrees to these Terms and the Privacy Policy and the Company accepts the application.

2. A person who uses another person’s personal information during the application process may not claim rights under these Terms, and the Company may cancel or terminate the agreement.

3. The Company may refuse an application in any of the following cases.

  1. The purchase price was not paid, was paid incorrectly, or cannot be verified.
  2. The applicant is under 13 years old.
  3. The applicant was restricted from the Service within the previous three months or remains restricted under the operating policy.
  4. The application is made for conduct prohibited by law.
  5. The Company reasonably determines that a comparable reason makes acceptance inappropriate.

4. Users must be at least 13 years old. Some readings have a minimum age of 16 or 18, as shown before purchase.

5. A user who is 13 through 17 may purchase Paid Content only with approval from a parent or legal guardian.

Article 7. Account management

1. The Company uses the user account to manage eligibility and other matters related to use of the Service.

2. Users must manage their accounts with reasonable care. The Company is not responsible for loss caused by negligent account management or by allowing a third party to use an account.

Article 8. Personal information

1. The Company makes reasonable efforts to protect personal information under applicable law.

2. The Company’s Privacy Policy does not apply to independent third-party services or advertisements merely linked from the website or Service.

3. The Company is not responsible for accounts or personal information exposed through the user’s fault.

Article 9. Company obligations

1. The Company complies with applicable law and performs its rights and obligations under these Terms in good faith.

2. When a user’s opinion or complaint is objectively reasonable, the Company handles it promptly within a reasonable period.

3. If the Service is disrupted, the Company makes its best effort to repair or restore it without delay unless unavoidable circumstances prevent this.

Article 10. User obligations

1. Users must use the Service only for its intended purpose and must not engage in any of the following conduct.

  1. Using another person’s personal information or providing false information when contacting support, restoring Paid Content, requesting a refund, or claiming an event benefit
  2. Using another person’s account, credit card, bank account, or other payment method without permission
  3. Trading or selling Content through a service not provided by the Company
  4. Using information obtained through the Service without permission for commercial or noncommercial purposes, or exploiting an undisclosed bug
  5. Defaming or harming another person
  6. Infringing the Company’s or a third party’s intellectual-property, publicity, or other rights
  7. Exchanging or publishing obscene or vulgar information, or posting unauthorized advertising
  8. Copying the Company’s API without permission or attempting to extract source code or algorithms through reverse engineering or decompilation
  9. Manipulating an AI system or extracting unintended information through prompt injection, hacking, or similar conduct
  10. Using bots, crawlers, scrapers, or other automated means to send excessive requests or burden the system
  11. Any other conduct that violates public order, accepted standards, or applicable law

2. Users must review and comply with notices and amendments to these Terms.

3. If a user engages in the conduct described in items 8 through 10 above, the Company may immediately restrict the Service, and the user bears all resulting civil and criminal liability.

Article 11. Availability and suspension

1. The Company begins providing the Service when it accepts the user’s application.

2. The Service is generally available 24 hours a day, year-round. It may be temporarily suspended for maintenance, server expansion or replacement, patches, service changes, or other operational or technical needs.

Article 12. Service changes

1. Users must use the Service in accordance with these Terms and the operating policy.

2. The Company has overall authority over operation and discontinuation of the Service and may modify, add, or discontinue all or part of it when operationally or technically necessary.

Article 13. Information and advertising

1. The Company may request additional information and does not use collected information beyond the purposes stated in the Privacy Policy.

2. The Company may display advertising within the Service, and users agree that advertising may appear while they use it.

Article 14. Paid Content

1. Users may purchase Paid Content through the payment methods provided by the Company.

2. Paid Content purchased through a One-time Purchase includes lifetime access and may be used without a fixed expiration while the user’s account and the Service remain available, unless a different period is clearly disclosed.

3. Delivery times are as follows.

  1. General Content (one-time purchase): available immediately after purchase
  2. Subscription Service: available from the day after payment

4. Paid Content may be used only through the purchaser’s account and may not be transferred, rented, sold, or exchanged.

5. Before a user under 18 completes a purchase, the user must confirm that a parent or legal guardian has approved it.

Article 15. Subscriptions

1. When a Subscription Service is used, the registered payment method is charged on each billing cycle and the service period renews automatically.

2. Unless the subscription is canceled at least 24 hours before expiration, the fee is charged automatically on the scheduled date regardless of actual use.

3. After cancellation, the Service remains available through the paid period and does not renew for the next period.

Article 16. Payment

1. The Company may offer multiple payment methods for Paid Content.

2. Users must take appropriate steps to secure payment information.

3. The Company is not responsible for unauthorized charges caused by a user’s negligent disclosure of payment information.

Article 17. Cancellation and refunds

1. A user may normally cancel Paid Content within seven days of purchase or availability without a separate fee. Cancellation may be restricted under Korean consumer-protection law once content has been used or is deemed used.

2. If the user cannot use Paid Content due to the Company’s fault, the Company provides the same or comparable content or issues a full refund.

3. Cancellation may be restricted in the following cases, which the Company discloses before payment.

  1. Use begins immediately after purchase or the Paid Content is applied immediately to the Service.
  2. An additional benefit included with Paid Content has been used.
  3. Part of bundled Paid Content has been used.
  4. Part of the Paid Content has been used or it can no longer reasonably be resold because time has passed.
  5. A result was generated from incorrect birth date, birth time, unknown-time status, or other required information entered by the user.
  6. The result cannot be delivered or viewed through the user’s fault.

Article 18. Effect of cancellation

1. After cancellation, the Company promptly withdraws or deletes the Paid Content and refunds or cancels the payment within three business days.

2. If a refund is delayed, the Company pays statutory late interest for the delay period under Korean consumer-protection law.

3. If payment was made by credit card or a similar method, the Company promptly asks the payment provider to stop or cancel the charge.

Article 19. Termination

1. A user may terminate the service agreement at any time by closing the account through the Service.

2. Closing an account deletes service records, Paid Content, and other information, so eligible refunds must be requested before closure.

3. The Company may terminate the agreement or restrict use for a specified period if the user violates Article 10 or the operating policy.

Article 20. Temporary restriction

The Company may temporarily suspend the Service until an investigation is complete in any of the following cases.

  1. A credible report states that a user account was hacked or stolen.
  2. The user is reasonably suspected of conduct subject to sanctions under the operating policy.
  3. The Company reasonably determines that comparable conduct may have occurred.

Article 21. Damages

1. A user who breaches these Terms and causes loss to the Company must compensate the Company for that loss.

2. For unauthorized API use, prompt hacking, system attacks, or similar conduct, the Company may seek actual damages, statutory or legally permitted enhanced damages, restoration costs, business loss, opportunity costs, legal expenses, and other relief permitted by law.

Article 22. Disclaimer

1. The Company is not liable when force majeure or a natural disaster prevents it from providing the Service.

2. The Company is not responsible for suspension or disruption caused by the user.

3. The Company does not guarantee that users will obtain an expected outcome. Saju readings are provided for reference and must not be used as the basis for medical, legal, or financial decisions.

Article 23. Jurisdiction and governing law

1. Disputes between the Company and a user are heard by a court with jurisdiction under the Korean Civil Procedure Act and related laws.

2. The laws of the Republic of Korea govern disputes between the Company and users.

Supplement

Effective date: August 27, 2026

Terms of Service | Cheonsirok