Refund Policy

This policy follows Korean consumer-protection law and Articles 17 and 18 of our Terms of Service.

1. Cancellation period

You may normally cancel Paid Content within seven days of purchase or availability without a separate fee.

2. Restrictions

Because a personalized digital reading is generated immediately after payment, cancellation may be restricted once generation or use begins, a promotional benefit or part of a bundle is used, the content can no longer reasonably be resold, incorrect birth information was entered, or delivery or access fails through the user’s fault. Any restriction is disclosed before payment.

3. Refunds caused by our fault

We provide equivalent content or a full refund when a paid reading is not generated correctly, a duplicate charge occurs, or a service failure prevents access.

4. How to request a refund

1. Email your order number and reason to controlsc@daum.net.
2. We reply with the review outcome within three business days.
3. An approved refund is processed within three to seven business days, depending on the payment provider’s settlement schedule.
4. Card payments are canceled or refunded under the card issuer’s policy.

5. Delayed refunds

If a refund is delayed without proper cause, statutory late interest applies under Korean consumer-protection law.

6. Purchases by minors

A minor or legal guardian may cancel a purchase made without guardian consent, except where cancellation is restricted by law, including use of property the guardian permitted the minor to dispose of or deceptive conduct that reasonably caused the seller to believe the purchaser was an adult.

Effective date: 2026-06-11